Returns

We hope you love your Rare London purchase.  If you have changed your mind, we are happy to accept returns within 14 days of you receiving the item.  All items must be returned unworn, undamaged and in perfect condition with all tags remaining.

We ask that you take care when trying garments on as items returned back to us in an unwearable, damaged condition with marks caused by makeup/fake tan/any other stains, will not be accepted and refused a refund.

EASY RETURNS

Click the below link to access the Rare London Returns Centre, enter your order number and let us know that you wish to return.

rarelondon.returnscenter.com

Please note that return shipping costs are not covered by Rare London and will not be refunded with your order. Pease ensure that any items returned are sent via a Royal Mail Tracked Service with your nearest post office, as we cannot be responsible for any lost or damaged items in transit.

Returns will be processed within 1-3 working days of receiving the goods and will be refunded to your original payment method within 5-10 working days.

For any assistance required, please email our customer service team at customer.service@rarelondon.com and we will aim to reply to your query promptly however, please allow up to 3 working days.